Network Working Group                                     L. Eggert, Ed.
Internet-Draft                                                   Mozilla
Intended status: Best Current Practice                      E. Lear, Ed.
Expires: 4 September 2025                                  Cisco Systems
                                                            3 March 2025


                       IETF Community Moderation
                  draft-ietf-modpod-group-processes-03

Abstract

   The IETF will treat people with kindness and grace, but not endless
   patience.

   This document describes the creation of a moderator team for all the
   IETF's various contribution channels.  Without removing existing
   responsibilities for working group management, this team enables a
   uniform approach to moderation of disruptive participation across all
   mailing lists and other methods of IETF collaboration.

About This Document

   This note is to be removed before publishing as an RFC.

   The latest revision of this draft can be found at
   https://larseggert.github.io/draft-ietf-modpod-group-processes/draft-
   ietf-modpod-group-processes.html.  Status information for this
   document may be found at https://datatracker.ietf.org/doc/draft-ietf-
   modpod-group-processes/.

   Discussion of this document takes place on the mod-discuss Working
   Group mailing list (mailto:mod-discuss@ietf.org), which is archived
   at https://mailarchive.ietf.org/arch/browse/mod-discuss/.  Subscribe
   at https://www.ietf.org/mailman/listinfo/mod-discuss/.

   Source for this draft and an issue tracker can be found at
   https://github.com/larseggert/draft-ietf-modpod-group-processes.

Status of This Memo

   This Internet-Draft is submitted in full conformance with the
   provisions of BCP 78 and BCP 79.

   Internet-Drafts are working documents of the Internet Engineering
   Task Force (IETF).  Note that other groups may also distribute
   working documents as Internet-Drafts.  The list of current Internet-
   Drafts is at https://datatracker.ietf.org/drafts/current/.



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   Internet-Drafts are draft documents valid for a maximum of six months
   and may be updated, replaced, or obsoleted by other documents at any
   time.  It is inappropriate to use Internet-Drafts as reference
   material or to cite them other than as "work in progress."

   This Internet-Draft will expire on 4 September 2025.

Copyright Notice

   Copyright (c) 2025 IETF Trust and the persons identified as the
   document authors.  All rights reserved.

   This document is subject to BCP 78 and the IETF Trust's Legal
   Provisions Relating to IETF Documents (https://trustee.ietf.org/
   license-info) in effect on the date of publication of this document.
   Please review these documents carefully, as they describe your rights
   and restrictions with respect to this document.  Code Components
   extracted from this document must include Revised BSD License text as
   described in Section 4.e of the Trust Legal Provisions and are
   provided without warranty as described in the Revised BSD License.

Table of Contents

   1.  Introduction  . . . . . . . . . . . . . . . . . . . . . . . .   3
     1.1.  Background  . . . . . . . . . . . . . . . . . . . . . . .   3
     1.2.  General Philosophy  . . . . . . . . . . . . . . . . . . .   4
     1.3.  Conventions and Definitions . . . . . . . . . . . . . . .   5
   2.  IETF Moderator Team . . . . . . . . . . . . . . . . . . . . .   5
     2.1.  Composition . . . . . . . . . . . . . . . . . . . . . . .   5
       2.1.1.  Team Diversity  . . . . . . . . . . . . . . . . . . .   5
     2.2.  Scope . . . . . . . . . . . . . . . . . . . . . . . . . .   6
       2.2.1.  Non-IETF Communication Channels And Private
               Communications Excluded . . . . . . . . . . . . . . .   6
       2.2.2.  IETF Working Groups . . . . . . . . . . . . . . . . .   7
     2.3.  Operations of the Moderator Team and Transparency . . . .   7
     2.4.  Training  . . . . . . . . . . . . . . . . . . . . . . . .   8
     2.5.  Appeals . . . . . . . . . . . . . . . . . . . . . . . . .   8
     2.6.  Reinstatement . . . . . . . . . . . . . . . . . . . . . .   8
     2.7.  Relation to the Ombudsteam  . . . . . . . . . . . . . . .   9
     2.8.  Relation to the IETF LLC  . . . . . . . . . . . . . . . .   9
     2.9.  Relation to the IRTF  . . . . . . . . . . . . . . . . . .  10
   3.  Changes to Existing RFCs  . . . . . . . . . . . . . . . . . .  10
   4.  Security Considerations . . . . . . . . . . . . . . . . . . .  10
   5.  IANA Considerations . . . . . . . . . . . . . . . . . . . . .  10
   6.  Acknowledgments . . . . . . . . . . . . . . . . . . . . . . .  11
   7.  References  . . . . . . . . . . . . . . . . . . . . . . . . .  11
     7.1.  Normative References  . . . . . . . . . . . . . . . . . .  11
     7.2.  Informative References  . . . . . . . . . . . . . . . . .  12



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   Appendix A.  Changes  . . . . . . . . . . . . . . . . . . . . . .  13
     A.1.  Since draft-ietf-modpod-group-processes-02  . . . . . . .  13
     A.2.  Since draft-ietf-modpod-group-processes-01  . . . . . . .  13
     A.3.  Since draft-ietf-modpod-group-processes-00  . . . . . . .  13
     A.4.  Since draft-ecahc-moderation-01 . . . . . . . . . . . . .  14
   Appendix B.  Problems with the Previous Approach  . . . . . . . .  14
   Authors' Addresses  . . . . . . . . . . . . . . . . . . . . . . .  15

1.  Introduction

   This document proposes the creation of a moderator team for all the
   IETF's various contribution channels.  This moderator team is modeled
   after, and subsumes, the moderator team for the IETF discussion list
   [RFC9245].  This memo is applicable to *all* IETF participation
   channels.

1.1.  Background

   The IETF community has defined general guidelines of conduct for
   personal interaction in the IETF [RFC7154], and the IESG has defined
   an anti-harassment policy for the IETF [AHP] for which the IETF
   community has defined anti-harassment procedures [RFC7776],
   empowering an ombudsteam [OT] to take necessary action.

   Dealing with _disruptive_ behavior, however, is not part of the role
   of the ombudsteam.  [RFC3934] tasks the chairs of each IETF working
   group with moderating their group's in-person meetings and mailing
   lists, and an IESG statement [MODML] describes additional guidance to
   working group chairs about how — but not when — to moderate their
   lists.

   For IETF mailing lists not associated with a working group, another
   IESG statement [DP] clarifies that the list administrators are tasked
   with moderation.  And the IETF list for general discussions has,
   mostly for historic reasons, a team of moderators that are not list
   administrators and operate by a different set of processes [RFC9245].

   Note that the term "moderation" can refer both to _preemptive_
   moderation, where moderators review attempted participation before it
   occurs (such as reviewing messages to a mailing list), and _reactive_
   moderation, where moderators intervene after problematic
   participation has occurred.  The IETF historically mainly practiced
   reactive moderation, with a spectrum from gentle reminders on- and
   off-list, all the way to suspension of posting rights and other ways
   of participating or communicating.  It is up to the moderators to
   decide which mix of preemptive and reactive moderation to employ as
   part of their processes.




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   In addition, [RFC3683] defines a process for revoking an individual's
   posting rights to IETF mailing lists following a community last-call
   of a "posting rights" action (PR-action) proposed by the IESG, often
   in response to complaints from the community.

   Experience and community input suggests that an evolution of the
   existing processes is necessary (see Appendix B).

1.2.  General Philosophy

   The cornerstone of our philosophy is first and foremost the
   individual, whose responsibility is to further the goals of the
   organization [RFC3935] in a manner consistent with the policy laid
   out in [RFC7154].  The IETF is an open standards organization.
   Engaged, respectful discussion that is within the scope of a forum
   should not be considered abuse, nor should someone be considered
   abusive solely because they are outside the rough consensus.
   Disagreement and diverse points of view within any standards
   organization are to be expected, and are even healthy.  However, when
   someone crosses the line into disruptive behavior, some action must
   be taken in order to maintain decorum of the community.

   The moderation policy goals are as follows:

   *  Apply consistent, fair, and timely moderation of communication
      across all IETF channels without regard to one's position or
      previous contributions;

   *  Disagreements about moderation actions are addressed through
      appeals;

   *  Balance transparency against both privacy of individuals involved
      and further disruption to the community;

   *  Allow moderators to reconsider decisions; and

   *  Provide the broadest possible latitude to moderators, so that they
      may have the flexibility to address a broad range of individuals
      and circumstances.

   Questions about processes detailed below should be answered through
   the lens of these aims.

   The goal is explicitly *not* punishment, but to maintain an open,
   welcoming, non-hostile environment in which all may participate on an
   equal footing, regardless of their position or past contributions.





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1.3.  Conventions and Definitions

   The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT",
   "SHOULD", "SHOULD NOT", "RECOMMENDED", "MAY", and "OPTIONAL" in this
   document are to be interpreted in their normal English sense; they
   are shown in uppercase for emphasis and clarity.

      |  TODO: Get feedback from the community whether this redefinition
      |  of BCP14 terms in process documents is something they support.

2.  IETF Moderator Team

   This document proposes a different, uniform approach to moderating
   the IETF's various participation channels: a moderator team for the
   IETF.  The creation of this team intends to address the issues
   identified in the previous model Appendix B and the principles
   described in the introduction.

2.1.  Composition

   The moderator team consists of no less than five individuals.  The
   IESG appoints and replaces moderators.  In selecting members, the
   IESG will take into account geographic coverage, expected and
   unexpected absenses, and team diversity.  The moderator team may
   expand or contract based on operational experience.  Apart from
   appointing and replacing moderators, the IESG SHALL refrain from the
   day-to-day operation and management of the moderator team.  The
   moderators MAY decide to consult with the IESG when needed.

   Because the IESG and IAB are in the appeals chain for moderator team
   decisions (see Section 2.5), the IESG MUST NOT appoint a moderator
   who is serving on the IESG or IAB.  Individuals serving on other
   bodies to which the NomCom appoints members, such as the IETF Trust
   or the LLC Board, as well as LLC staff and contractors SHALL also be
   excluded from serving on the moderator team.  If a moderator is
   assuming any such role, they SHALL step down from the moderator team
   soon after.

2.1.1.  Team Diversity

   Due to the global nature of the IETF, the membership of this team
   SHOULD reflect a diversity of time zones and other participant
   characteristics that lets it operate effectively around the clock and
   throughout the year.  Ideally, the moderators should be able to
   respond to issues within a few hours.






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   Team diversity is also important to ensure any participant observing
   problematic behavior can identify a moderator they feel comfortable
   contacting.

2.2.  Scope

   The IETF moderator team is responsible for establishing processes to
   address moderation needs across all IETF fora, both present and
   future, including, but not limited to, mailing lists, chat channels,
   and discussions in other systems that the IETF or WGs have chosen to
   employ, such as GitHub repositories, Wikis, or issue trackers.

   The moderators are authorized to moderate all non-working group fora,
   including the IETF discussion and last-call mailing lists and all
   non-WG mailing lists, as well as area mailing lists.  This also
   includes non-WG IETF-sponsored chat mechanisms.

   Interactions with WGs are discussed below.

   It is not expected that the moderators will be monitoring every IETF
   channel, but rather that participants MAY and chairs SHOULD flag
   concerns about disruptive behavior to the moderators.  However, the
   moderators SHOULD actively monitor a small set of key participation
   channels, including, for example, the IETF discussion and last-call
   mailing lists or the IETF plenary chat channel.  The moderators
   should decide which channels are in this set based on their own
   judgment and community suggestions.  (Note that some participation
   channels, such as the examples given in the previous sentence, have
   no chairs or other community leadership, so the moderators MUST
   handle those.)

2.2.1.  Non-IETF Communication Channels And Private Communications
        Excluded

   It is important to note that the moderator team only moderates
   _public_ IETF participation channels.  Their mandate does not extend
   to problematic behavior in private channels, such as private chat
   channels, direct messages, or conversations or other interactions
   outside of meetings.  In such cases, the Ombudsteam should be
   approached.











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2.2.2.  IETF Working Groups

   The management and moderation of participation channels associated
   with various IETF groups, including their mailing lists, chat
   channels and in-person, remote, or interim meetings remains primarily
   a task of the relevant group's management, such as WG chairs.
   However, moderators are available for consultation and assistance
   should issues arise, and they MAY proactively confer with the group
   management over potential patterns of behavior.  Group participants
   MAY and chairs MUST alert the moderators to problematic behavior that
   rises to the level that some action is needed.  Similarly, when
   moderators observe or are alerted to problematic behavior on such
   channels, they MUST consult with the group's management to jointly
   determine an appropriate response.

   Only when necessary MAY the moderators take actions against someone
   in a working group setting, but they MUST inform management of
   relevant groups, including WG chairs and area directors, when they do
   so.

   If working group management and moderators have a disagreement about
   how to proceed in any given circumstance, before any further action
   is taken, the matter should be taken up with the responsible area
   director(s) for resolution, and, when more than one area is involved,
   with the IESG.

   It is anticipated that such disagreements will be exceedingly rare.
   The moderators should respect the views of the group management in
   such cases, and the group management should respect the moderators'
   task of upholding an overall IETF-wide uniformity for moderation.

2.3.  Operations of the Moderator Team and Transparency

   Within the bounds of the policies set within this memo and with the
   approval of the IESG, the moderator team SHALL define any additional
   processes and moderation criteria necessary to execute their role.
   Those processes and criteria SHALL be developed with community input
   and made public, but need not be documented in the RFC series.

   The intent of this memo is to provide the widest possible freedom of
   action to the moderators, with a few constraints.  Examples of
   actions that could be taken include:

   *  Automated rate limiting mechanisms;

   *  Review and approval of submissions/messages;

   *  A private or public admonishment;



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   *  Temporary or permanent bans in one or more fora.

   We stress that these are only examples, and not in any way
   prescriptive.  The moderator team is free to decide on these actions.

   The expectation is that the minimal action necessary to maintain the
   comity of a forum will be attempted.

   The moderator team is responsible to the IESG.  The IESG MAY create
   or designate a forum to facilitate discussion about moderation, and
   refer interested parties to that forum.  All actions taken by the
   moderator team SHALL be reported to the IESG, as well as to those
   against whom those actions are directed.  All bans longer than
   fourteen (14) days SHALL be reported to the forum in which the person
   was banned, and in the case of a ban that spans more than one forum,
   to the community in a manner decided by the IESG.

   Content removal or redaction from IETF archives are not moderation
   actions, and are therefore beyond the scope of this memo.

2.4.  Training

   The IETF is committed to providing and/or funding training for
   appointed moderators as necessary.  The IESG will negotiate any
   required funding or resources with IETF Administration LLC [RFC8711].

2.5.  Appeals

   Because the moderator team serves at the discretion of the IESG, any
   moderation decision can be appealed to the IESG by anyone, per
   [RFC2026].  Disagreements with a decision by the moderator team can
   be brought to their attention.  If this does not lead to a
   resolution, a decision by the IESG can be appealed to the IAB as
   described in [RFC2026].

2.6.  Reinstatement

   People and circumstances change.  Individuals who have been banned
   from a forum may request to be reinstated.  That request must be
   directed to the entity that made the decision (e.g., moderation team,
   working group chair, etc) or their successors, and that party may at
   their discretion reinstate someone, conditionally or unconditionally.
   Decisions to not reinstate someone may not be appealed.  Requests for
   reinstatement may be entertained only a year after the initial
   decision, and then only annually.






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   A ban imposed prior to this process shall be reconsidered only in
   accordance with the processes in place at the time of the ban, even
   if the corresponding RFC has been formally obsoleted.

2.7.  Relation to the Ombudsteam

   The moderator team SHALL complement the efforts of the IETF
   ombudsteam [OT], whose focus on anti-harassment and operation SHALL
   remain unchanged.  The moderator team and ombudsteam are expected to
   work together in cases that may involve both disruptive behavior and
   harassment; they may determine the most effective way to do so in
   each case.  For example, the ombudsteam MAY decide to have one of
   their members serve as a liaison to the moderator team.

   The ombudsteam has strict rules of confidentiality.  If a moderation
   case overlaps with an ombudsteam case, confidential information MUST
   NOT be shared between the teams.

2.8.  Relation to the IETF LLC

   The Board of Directors of the IETF Administration LLC (IETF LLC) has
   fiduciary duty for the overall organization, which includes the duty
   to protect the organization from serious legal risk that may arise
   from the behavior of IETF participants.

   This protection MAY include the need for the IETF LLC to take
   emergency moderation actions.  These emergency actions are expected
   to be taken only when the IETF LLC has received legal advice that
   such action is necessary, and therefore extremely rare in frequency.
   Some examples of where this might be necessary are:

   *  Someone making credible threat of harm to other IETF participants.

   *  Someone using IETF mailing lists and/or websites to share content
      where publishing that content on IETF lists and/or websites brings
      serious legal risk.

   *  Someone making credible threats of legal action where any form of
      interaction with them on IETF mailing lists may have serious legal
      consequences for the IETF.

   If any such action is taken, the IETF LLC SHOULD, except where
   limited by legal advice to the contrary, inform the IESG as soon as
   possible, providing full details of the subject of the action, nature
   of the action, reason for the action and expected duration.  The IETF
   LLC SHOULD also inform the moderator team and IETF community, except
   where it receives legal advice to the contrary.




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   As such an action would be taken by the IETF LLC in order to protect
   the IETF according to its fiduciary duty, then it cannot allow that
   to be overridden by a decision of the moderation team or the IESG.
   The subject of any such action may request a review by the IETF LLC
   board, as documented in section 4.7 of [RFC8711]

   Any such action taken by the IETF LLC under this section of this
   policy, is not subject to the rest of the policy in this document.

2.9.  Relation to the IRTF

   The Internet Research Task Force (IRTF) [RFC2014] is a peer
   organization separate from the IETF that is governed by its own set
   or rules and processes.  Sections 3, 6 and 7 of
   [I-D.perkins-irtf-code-of-conduct] discuss rules for participating in
   the IRTF and moderation of IRTF participation channels.

3.  Changes to Existing RFCs

   Creation of the IETF moderator team requires some changes to existing
   RFCs and also requires the IESG to update a number of their
   statements.  This section describes these changes.

      |  TODO: Add once we know this I-D will go forward in some form.

4.  Security Considerations

   The usual security considerations [RFC3552] do not apply to this
   document.

   Potential abuse of the moderation process for the suppression of
   undesired opinions is counteracted by the availability of an appeals
   process, per Section 2.5.

   The actions of the moderator team are intended to limit the
   likelihood of disruptive behavior by a few IETF participants from
   discouraging participation by other IETF participants.

5.  IANA Considerations

   This document has no IANA actions.










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6.  Acknowledgments

   This document is based on two individual Internet-Drafts, draft-
   ecahc-moderation (https://datatracker.ietf.org/doc/draft-ecahc-
   moderation/) authored by Lars Eggert, Alissa Cooper, Jari Arkko, Russ
   Housley and Brian E.  Carpenter, and draft-lear-bcp83-replacement
   (https://datatracker.ietf.org/doc/draft-lear-bcp83-replacement/)
   authored by Eliot Lear, Robert Wilton, Bron Gondwana and John R.
   Levine.  Many of the ideas in this document originated in those I-Ds.
   Robert Sayre authored draft-sayre-modpod-excellent
   (https://datatracker.ietf.org/doc/draft-sayre-modpod-excellent/),
   which also originated ideas reflected in this WG document.

   These individuals suggested additional improvements to this document:

   *  Alissa Cooper

   *  Chris Box

   *  Eric Rescorla

   *  Jay Daley

   *  Joel Halpern

   *  Melinda Shore

   *  Michael Richardson

   *  Rich Salz

   *  Robert Sayre

   *  Brian Carpenter

7.  References

7.1.  Normative References

   [RFC2026]  Bradner, S., "The Internet Standards Process -- Revision
              3", BCP 9, RFC 2026, DOI 10.17487/RFC2026, October 1996,
              <https://www.rfc-editor.org/rfc/rfc2026>.

   [RFC3935]  Alvestrand, H., "A Mission Statement for the IETF",
              BCP 95, RFC 3935, DOI 10.17487/RFC3935, October 2004,
              <https://www.rfc-editor.org/rfc/rfc3935>.





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   [RFC7154]  Moonesamy, S., Ed., "IETF Guidelines for Conduct", BCP 54,
              RFC 7154, DOI 10.17487/RFC7154, March 2014,
              <https://www.rfc-editor.org/rfc/rfc7154>.

   [RFC7776]  Resnick, P. and A. Farrel, "IETF Anti-Harassment
              Procedures", BCP 25, RFC 7776, DOI 10.17487/RFC7776, March
              2016, <https://www.rfc-editor.org/rfc/rfc7776>.

   [RFC8711]  Haberman, B., Hall, J., and J. Livingood, "Structure of
              the IETF Administrative Support Activity, Version 2.0",
              BCP 101, RFC 8711, DOI 10.17487/RFC8711, February 2020,
              <https://www.rfc-editor.org/rfc/rfc8711>.

7.2.  Informative References

   [AHP]      IESG, "IETF Anti-Harassment Policy", 3 November 2013,
              <<https://www.ietf.org/about/groups/iesg/statements/anti-
              harassment-policy/>>.

   [DP]       IESG, "IESG Statement on Disruptive Posting", 16 February
              2006, <<https://www.ietf.org/about/groups/iesg/statements/
              disruptive-posting/>>.

   [I-D.perkins-irtf-code-of-conduct]
              Perkins, C., "IRTF Code of Conduct", Work in Progress,
              Internet-Draft, draft-perkins-irtf-code-of-conduct-08, 2
              February 2025, <https://datatracker.ietf.org/doc/html/
              draft-perkins-irtf-code-of-conduct-08>.

   [MODML]    IESG, "IESG Guidance on the Moderation of IETF Working
              Group Mailing Lists", 29 August 2000,
              <<https://www.ietf.org/about/groups/iesg/statements/
              mailing-lists-moderation/>>.

   [OT]       "Ombudsteam",
              <<https://www.ietf.org/contact/ombudsteam/>>.

   [RFC2014]  Weinrib, A. and J. Postel, "IRTF Research Group Guidelines
              and Procedures", BCP 8, RFC 2014, DOI 10.17487/RFC2014,
              October 1996, <https://www.rfc-editor.org/rfc/rfc2014>.

   [RFC3552]  Rescorla, E. and B. Korver, "Guidelines for Writing RFC
              Text on Security Considerations", BCP 72, RFC 3552,
              DOI 10.17487/RFC3552, July 2003,
              <https://www.rfc-editor.org/rfc/rfc3552>.






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   [RFC3683]  Rose, M., "A Practice for Revoking Posting Rights to IETF
              Mailing Lists", BCP 83, RFC 3683, DOI 10.17487/RFC3683,
              March 2004, <https://www.rfc-editor.org/rfc/rfc3683>.

   [RFC3934]  Wasserman, M., "Updates to RFC 2418 Regarding the
              Management of IETF Mailing Lists", BCP 25, RFC 3934,
              DOI 10.17487/RFC3934, October 2004,
              <https://www.rfc-editor.org/rfc/rfc3934>.

   [RFC9245]  Eggert, L. and S. Harris, "IETF Discussion List Charter",
              BCP 45, RFC 9245, DOI 10.17487/RFC9245, June 2022,
              <https://www.rfc-editor.org/rfc/rfc9245>.

Appendix A.  Changes

      |  RFC Editor: Please remove this appendix before publication.

A.1.  Since draft-ietf-modpod-group-processes-02

   *  Rewrite philosophy (https://github.com/larseggert/draft-ietf-
      modpod-group-processes/pull/103)

   *  Reinstatement (https://github.com/larseggert/draft-ietf-modpod-
      group-processes/pull/107)

   *  Content removal is not moderation. (https://github.com/larseggert/
      draft-ietf-modpod-group-processes/pull/109)

A.2.  Since draft-ietf-modpod-group-processes-01

   *  Update "Relation to the IETF LLC". (https://github.com/larseggert/
      draft-ietf-modpod-group-processes/pull/92)

   *  Point to relevant IRTF material. (https://github.com/larseggert/
      draft-ietf-modpod-group-processes/pull/97)

   *  Add some text to explain the role of moderators.
      (https://github.com/larseggert/draft-ietf-modpod-group-processes/
      pull/100)

A.3.  Since draft-ietf-modpod-group-processes-00

   *  Spelling fix (https://github.com/larseggert/draft-ietf-modpod-
      group-processes/pull/80)

   *  Initial attempt to balance what the moderator defines and what
      (https://github.com/larseggert/draft-ietf-modpod-group-processes/
      pull/75)



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   *  Scope and relationship between WG chairs and moderators
      (https://github.com/larseggert/draft-ietf-modpod-group-processes/
      pull/76)

   *  Fix wording, spelling and capitalization.
      (https://github.com/larseggert/draft-ietf-modpod-group-processes/
      pull/88)

   *  Editorial changes to acknowledgments.
      (https://github.com/larseggert/draft-ietf-modpod-group-processes/
      pull/87)

A.4.  Since draft-ecahc-moderation-01

   *  Content taken from draft-ecahc-moderation-01
      (https://datatracker.ietf.org/doc/draft-ecahc-moderation/01/).
      Updated editors.  Acknowledge authors of original pre-WG I-Ds.
      (https://github.com/larseggert/draft-ietf-modpod-group-processes/
      pull/65)

Appendix B.  Problems with the Previous Approach

   The previous approach to moderation of disruptive participation
   through chairs, list administrators, and moderator teams, combined
   with the IESG-led process of PR-actions, has proven to be less than
   ideal:

   *  The IETF community has not been able to agree on a common
      definition of disruptive behavior.  Therefore, chairs and list
      administrators apply individually different criteria when making
      decisions, and participants have different expectations for when
      PR-actions are warranted.

   *  The moderation process that chairs and list administrators need to
      follow [RFC3934] is slow and cumbersome, which makes it ill-suited
      to situations that escalate quickly.  It also assumes that the
      originator of disruptive behavior is a misguided participant who
      can be reasoned with and who will change their ways.

   *  Chairs and list administrators may only enact moderation actions
      for their single list, which is ill-suited when a pattern of
      disruptive behavior spans multiple lists.  Also, chairs and list
      administrators may not be fully aware of disruptive behavior that
      spans multiple lists, due to not being subscribed to some of them.







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   *  PR-actions, which can address disruptive behavior across several
      lists, are cumbersome and slow, and the community has not been
      able to agree on a common definition of disruptive behavior.  This
      has led to a situation where PR-actions are rarely used, and when
      they are used, they are perceived as very heavy-handed.

   *  For a given mailing list, participants may not feel comfortable
      reporting disruptive behavior to a chair or list administrator,
      for various reasons.  For mailing lists not associated with
      working groups, list administrators are not even publicly
      identified - they can only be contacted through an anonymous alias
      address.  This exacerbates the problem, because participants may
      not be comfortable reporting disruptive behavior to an anonymous
      party.

   *  The IETF offers participation not only through in-person meetings
      and mailing lists, which are the two channels of participation for
      which moderation processes are currently defined.  IETF business
      also happens in chat channels, remote meeting participation
      systems, virtual meetings, wikis, GitHub repositories, and more.
      How disruptive behavior is moderated in these channels is
      currently undefined.

Authors' Addresses

   Lars Eggert (editor)
   Mozilla
   Stenbergintie 12 B
   FI-02700 Kauniainen
   Finland
   Email: lars@eggert.org
   URI:   <https://eggert.org/>


   Eliot Lear (editor)
   Cisco Systems
   Richtistrasse 7
   CH-8304 Wallisellen
   Switzerland
   Phone: +41 44 878 9200
   Email: lear@lear.ch










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